On-site Computer Support Services for Homes and Businesses

Call us toll free 1 866 433 5411
On-site Computer Support Services for Homes and Businesses

Who are "these Geeks"?

GEEK911 is a locally owned and operated computer services company that has been serving the greater San Jose/Silicon Valley, California area since March of 2006. In addition to computer break-fix repair we have extensive experience and knowledge in software installation, data backup and transfer services, wired and wireless networking, remote access, HP/Compaq ProLiant and DELL server setup, configuration, administration, troubleshooting and maintenance. We are experts on desktops, laptops, servers, printers and network services. We continue to stay on top of the latest technology that drives our information age.

We believe we are able to offer the same high level of service you would expect from a large corporation or retail chain. We also believe we are able to offer these services at a lower cost than almost all of them. We look forward to serving your computer needs so that you can focus on what is important to you. Let us deal with your computer and network problems, you have enough to worry about.

We work with both individual users and small businesses on their computer and network needs. Individuals normally call us when their computers won't reboot, they need their software upgraded or they want protection from spam or viruses.

"Other geeks may provide you with computer support services, however, GEEK911, takes it one step further and provides you with the knowledge and confidence to use your computer and networking equipment."

Our customers can have confidence that we have experienced the wild and unruly world of information technology and lived to tell the tale. We have over ten years experience in the industry. We have seen the havoc caused by using an untested patch or by jumping on the latest and greatest version of an application the day it is released. We'll help you avoid the pitfalls and mistakes many others make.

If you won the lottery tomorrow, what would you do? We don't know about you, but we've already answered that question for ourselves. We wouldn't change a thing. We love what we do, and our enthusiasm and dedication shows.

GEEK911's mission is to be the nations in-home technology partner for residential computer users and on-site technology partner for small businesses by providing fast, friendly, reliable on-site computer support services you can count on. GEEK911 understands how essential computers are in everyday lives and business and wants to provide top-notch technical service and assistance when you need it. Just like you call a doctor when you are sick, we want you to call GEEK911 when your computer is sick (or when you are sick of your computer). We also offer a "health insurance plan" for your Computer. Ask about our service contracts.

Today, GEEK911 provides in-home computer support services for residential computer users and on-site computer support services for small businesses in the greater San Jose/Silicon Valley area (see our service area map). Our services include Computer Repair, Virus Detection and Removal, Computer Installations, System Analysis, Wireless Network Integration Services, Upgrades Services and One-on-One Computer Training.

Tomorrow, "...and the Geek shall inherit the Earth."

Why go with "these Geeks"?

GEEK911 clients have the benefit of:
- The advantage of dealing with one person, from the first call to the on-site repair.
- Friendly, knowledgeable, and field-tested technicians with at least 4 years of experience.

- Personalized service, GEEK911 technicians have a limited number of clients.
- The GEEK911's emergency contact information for urgent assistance.
- 24 Hour response time, when requested.
- 100% Satisfaction Guarantee.
- 30 Day Warranty.
- Flat rate. No hourly fee!

- YOUR SATISFACTION GUARANTEED -

We're so confident you'll love our work that we guarantee your complete satisfaction. It's simple. If you are not completely satisfied with our service, you do not pay until you are satisfied. Period.

100% Satisfaction Guarantee


    - 30 Day Warranty -

We warranty all labor for a full 30 days. If the problem returns, we'll come back and fix it for free.

Please note, this does not cover:
- Computers without an updated virus scanner running at all times.
- Computers without an updated operating system.
- Computers without an updated firewall running at all times.
- Situations where the client disregards the technician's recommendations and/or computing safety
  precautions.
- Problems which could not have been fixed and/or caused by the original technical work performed.


Company Values :

To treat our clients as if our paycheck depends upon their complete satisfaction, because it does.

To treat our fellow GEEK911 associates and vendors as if our next paycheck depends upon them, because it does.

We will not promise what we cannot deliver and will always deliver what we promise.

Empowerment Statement – These rules guide our people’s decision making process.
Is it right for the customer?
Is it right for GEEK911?
Is it ethical?
Is it something for which we are willing to be held accountable?
Is it consistent with our Company Values?

If the answer is “YES” to all 5 questions – don’t ask, JUST DO IT!

Call us at: 1-866-433-5411 for any questions you may have about GEEK911 or our services.


Partners and Supported Brands

GEEK911 partners with all the top companies in the computer industry, so we can help you with any hardware, software, operating system or network.

Supported ProductsGEEK911 is always looking for new and innovative ways to partner with leading technology and service companies. Contact Geek911 today if you would like to partner with us.


Partners and Brands