Plans & Rates

Managed Services Pricing

Affordable Flat Rate IT Support for your Workstations, Servers and Network

Call us toll free 1-866-433-5411

Workstation Management Plans & Prices
Server Management Plans & Prices
Network Management Plans & Prices
Additional Support Options

Daily, weekly, semi-monthly, and annual packages are also available. Give us a call so we can customize one to fit your business needs.

WORKSTATION MANAGEMENT

  BASIC PLUS PREMIUM
Monthly Cost $49 $79 $99
Guaranteed Response Time 4 Hours 3 Hours 2 Hours
24x7x365 Monitoring & Automated Reporting
Unlimited Phone Support for Microsoft® Applications†
Unlimited Remote Control Support for Microsoft® Applications†
Microsoft® Application Support
Online Asset Management
Online Ticket Support System
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
VPN Client Management
Software Patch Management for Microsoft® Applications
24×7 Remote Emergency Support  
Monthly Scheduled On-Site Maintenance   2 hours per every 10 PCs 3 hours per every 5 PCs
Unlimited On-Site Support for Covered Events  
iPhone, Android, BlackBerry / Smart Phone Management  
Unlimited Phone Support for All Supported Applications†    
Unlimited Remote Control for All Supported Applications†    

NETWORK MANAGEMENT

  BASIC PLUS PREMIUM
Monthly Cost      
Number of PCs on Network: 1–10 $75 $150 $250
Number of PCs on Network: 11–24 $100 $225 $325
Number of PCs on Network: 25–100 $150 $350 $550
Guaranteed Response Time 4 Hours 3 Hours 2 Hours
24x7x365 Monitoring & Automated Reporting
Purchasing Assistance for Replacement Equipment
Router Management
Firewall Management
VPN Management
Scheduled Chief Geek Phone Calls Quarterly Monthly Monthly
24×7 Remote Emergency Support
Assigned Technician
Assigned Chief Geek
ISP Management
Web Hosting Management
3rd Party Vendor Management / Notify Vendor of Issue
Disaster Recovery Review  
Annual Technology Plans  
Web Hosting Services (IIS + MySQL)  
E-mail Spam and Virus Filtering  
Unlimited On-Site Support for Covered Events  
Asset Lifecycle Management  
Asset Reporting  
Project Planning  
Updates / Upgrades / Add-Ons / Patches‡    

SERVER MANAGEMENT

  BASIC PLUS PREMIUM
Monthly Cost $229 $349 $499
Guaranteed Response Time 4 Hours 3 Hours 2 Hours
24x7x365 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support†
Unlimited Remote Control Support†
24×7 Remote Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Monthly Scheduled On-Site Maintenance   2 Hours 3 Hours
Unlimited On-Site Support for Covered Events  
Unlimited Phone and Remote Support for All Applications    
Updates / Upgrades / Add-Ons / Patches for All Applications    

 ADDITIONAL SUPPORT OPTIONS

VMware / Veeam Host Add-On (per Host) $75.00 per month
Server Hard Drive Imaging Service (per Server)* $25.00 per month
Workstation Hard Drive Imaging Service (per Workstation)* $10.00 per month
CloudSafe Cloud Internet Backup Service CALL FOR PRICING
Managed Anti-Virus Protection (per system) $3.00 per month
Managed Anti-Spyware Protection (per system) $2.00 per month
Additional On-Site Pre-Scheduled Service Hours $75.00 per hour


† 9:00 AM – 6:00 PM Pacific Time
‡ Existing equipment only
* Service requires purchase of compatible NAS device

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