Skip to content
How to Make Computer Issues a Thing of the Past

In today’s digital world, when you have a technology problem, you have a business problem. A down computer or issue connecting to a printer, can mean work stops as your team struggles with a fix.

The average office worker loses a minimum of 24 whole working days per year waiting on poorly performing hardware or software. 

We troubleshoot and resolve many computers and laptops each week, but unfortunately this is often “closing the barn door after the horse has bolted.” 

Computers have a habit of dying at the worst possible time – like when an important project is due tomorrow, or before you copy family photos to a backup. This type of failure can cause an entire day or two to be lost trying to fix the issues and possibly recover lost data if it wasn’t properly backed up.

Beyond those immediate emergencies are the small issues that steal away 30 minutes of the day here and 45 minutes there. Slow-performing computers can put a significant dent in productivity without you even realizing it.

Often when a company “hits a wall” and can’t seem to gain any traction for growth, it can be tied back to their team being held back by their technology.

Some of the most common IT pet peeves that employees say hold them back are:

  • Slow Wi-Fi speed: 61.4%
  • Slow computer: 53.8%
  • Printer jams: 49.4%
  • Outdated computer OS: 31.3%
  • Computer hardware doesn’t work properly: 27.7%

What GEEK911 Does to Prevent Frustrating Computer Issues

We’ve combined our PC repair services with preventative measures to ensure these costly and time-consuming computer problems don’t happen to you. Our managed IT services can remotely take care of all the computers in your business, protecting you against both threats and system failure.

Let’s look at how expert support services can help you avoid a potentially costly situation.

Situation Without Managed IT Support:

Employees are left to install their operating system updates themselves, because it just seems “easier.” But your accounting person has been so busy lately that they’ve been putting off those updates. Soon, “I’ll do it next week” turns into a couple of months that go by without critical security updates being installed.

Suddenly, a ransomware popup shows up on their computer and they and no one in your company can access any of your accounting records. This means you can’t invoice customers or send payment receipts.  

The ransomware makes its way through your network quickly, and several other computers now have the same demand for a ransom request and all files are scrambled. 

The costs of the ransomware attack mean you’re looking at hundreds of thousands of dollars in losses due to downtime, emergency remediation costs, and lost productivity.

Situation With GEEK911 Managed IT Support

You sign up for a monthly support plan with GEEK911.

We regularly update all your computers with the necessary OS and software patches and updates. So, your accounting person’s system is updated without them even realizing it.

That ransomware that was introduced into the system via phishing email was not able to grab a hold of any vulnerabilities to exploit. Instead, it was caught and quarantined immediately through our 24/7 threat monitoring.

A quick remote session later, the quarantined malware is completely removed from the computer and never has the chance to spread to other computers in your network.

Both proactive and immediately reactive support keep your business operating at full speed and avoiding a costly problem.

Proactive Support to Keep Your Silicon Valley Area Business Growing

How does our managed support and fast repair service keep your company growing? 

99.9% Server & Network Uptime Guarantee

Servers are often the central activity hub for a business, and that one piece of hardware being down can mean everyone is essentially down until they can reconnect.

We monitor, optimize, secure, and manage your server and entire network. We are so sure that we can keep your network operational that our plans come with a 99.9% uptime guarantee.

You Get Support Everyday & Anytime!

Many companies don’t relate to a 9-to-5 day. Remote teams may be burning the midnight oil and companies often have longer hours to accommodate different time zones.

When your team has a hardware or software issue, you won’t have to leave a message and wait until the next day. We offer 24/7 support and are there for you immediately whenever you need us.

All-in-One IT Management

GEEK911’s services are all-in-one, meaning we handle every part of your IT (repairs, remote support, hardware monitoring, security, backups, etc.) for an affordable and predictable rate.

With our watchful eye on your entire IT infrastructure, heading off any potential problems before they occur, you can focus 100% on running and growing your business.

Stop Putting Out IT Fires & Call in the Pros!

GEEK911 can help your Silicon Valley business make computer issues a thing of the past.

Contact us today to schedule a consultation! Call 1-866-433-5411 or reach us online.

Leave a Comment