Have you ever been in the middle of doing something on your home computer, and suddenly something goes wrong? It might be a laptop screen that abruptly goes black or a strange pop-up that completely locks up your desktop browser.
You might have wished you had the same IT support as they do at your office, but resigned yourself to trying to handle the issue on your own through Google searches and hit or miss fixes.
Why not just get the same type of expert IT support enjoyed by businesses for your home network?
GEEK911 works with both business and residential computer clients to take the hassle out of technology issues. We’ve found that both home-based business users and family users are pleasantly surprised at the low cost of a “house call” and the setup and training services that they have access to.
Technology has become increasingly important in our day-to-day lives.
It used to be that the family computer was used as a repository for videos and photos and for things like homework or budgeting. But now most households have several types of devices, including desktops/laptops, tablets, smartphones, and automated assistants (like Alexa) and they rely on them for much more.
Recent statistics from the U.S. Census Bureau show:
- 78% of American households have a desktop or laptop computer
- 75% of American households have a handheld device (tablet or smartphone)
- 62% of those households have “high connectivity” meaning three or more key technology items (computer, handheld device, internet connection)
With that increased connectivity also comes increased risk of a virus infiltration or a hacker trolling or network for personal information (like bank account logins). Security coupled with normal computer IT issues that come up from time to time make the case for looking to a home IT specialist to help you save time, money, and frustration.
Benefits of Using Professional Tech Support at Home
About 43 percent of employees say they spend at least some of their time working remotely, per a survey of over 15,000 adults. That’s nearly half the US workforce relying on home computers for their paycheck. So, tech support to keep home computers secure and running smoothly has become more important than ever.
One of the main reasons people don’t consider on-site or remote tech support for their home computer or network is the price. They’re afraid it’s going to be too expensive and they just try to fix things themselves when they can.
Unfortunately, that can mean higher costs in the long-run if you suffer a data loss incident or sluggish computer eating away at your billable work hours.
Our pricing philosophy at GEEK911 is to provide flat rate pricing that’s easy on the budget and affordable for any type of client, business or home-based. It’s our goal to be your long-term IT specialist, so we provide exceptional service at a fair price.
Here are some of the benefits of using an IT support company for your home technology.
Increase Computer Security
Home networks are just as vulnerable (and many even more so) as business networks. And hackers infiltrate both. If your home computer security isn’t what it needs to be, they can:
- Plant a virus or malware
- Hack bank account or other sensitive logins
- Set up spyware to track your keystrokes
- Plant ransomware, making your files unreadable until you pay a ransom
In one at home visit, an IT specialist can ensure your network is secure and all connected devices are protected from hacks and viruses.
Save Time & Hassle
If you’ve got a computer that needs a repair, it can be a real hassle having to take it into a computer shop. And while you’re waiting on the repair to be done, you’re without your computer and most likely all the files you need.
Many repairs can be done on-site at your house, so you don’t have to pack up your computer or be without it for weeks. Our GEEK911 residential clients often mention that our house call pricing doesn’t cost them any more than if they went through the trouble of taking their computer to a shop to be fixed.
Remote Help When You Need It
Whether you have a student working on a term paper and the connection to the printer goes down or you’re trying to finish a presentation for work on a Saturday morning, so you can enjoy the rest of the weekend, IT issues can totally ruin a day.
If you have a relationship with an IT specialist, you can reach out to them when something goes awry, and often they can give you immediate support over the phone or by logging in remotely, and your day is saved.
Get Expert Training & Setup
Have you been given a new help desk software to learn and you’re not sure where to start? Did your children just get new tablets or smartphones as gifts, but you want to make sure they can’t get to sites they shouldn’t?
GEEK911 offers at home training for a number of different operating systems and software to help you ramp up the learning curve fast. We can also assist you with setting up parental safeguards on your home network and teen’s or children’s devices.
Need Some Help with Your Home Computer or Network?
At home tech support may be more affordable than you think. Why not take the hassle and guesswork out of home system repairs or quasi-fixes?
Give GEEK911 a call at 1-866-433-5411 or contact us online and let’s talk tech!